In our latest podcast, we talk with Damon Kiesow about human-centered design

Damon Kiesow

Our latest “What Works” podcast features Damon Kiesow, a professor at the University of Missouri School of Journalism, where he holds the Knight Chair in Digital Editing and Producing. But Dan and Ellen first met him about 10 years ago when he was at The Boston Globe, developing mobile products for Boston.com and BostonGlobe.com.

At the time, the new Globe.com site had been launched with a paywall, and featured the Globe’s journalism. Although print revenue is still significant, the paywall strategy seems to be paying off now in terms of digital subscriptions. Kiesow and others were working on emerging technologies in mobile and social media. Kiesow focused on human-centered design: how readers interact with a print newspaper versus a digital side. Does some 150 years of experience reading print make a difference? Why is doom scrolling on digital platforms so exhausting? Tune in and find out.

Plus Ellen takes a quick look at a powerful newspaper collaboration in South Carolina that is rooting out scandal after scandal, and Dan offers an update on the vibrant digital archive of the late, great Boston Phoenix, housed at Northeastern University and now freely available online.

You can listen here or on your favorite podcast app.

Author: Dan Kennedy

I am a professor of journalism at Northeastern University and a contributor to GBH News in Boston. My blog, Media Nation, is online at dankennedy.net.

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